PALAZZO FIRENZE, Naples – A Smart Stay in the City
About the Hotel
Rooms & Suites
Palazzo Firenze offers 40 rooms divided into Suites, Deluxe, Superior, and Single rooms. Each room includes a private bathroom with a shower, bidet, and hairdryer. Amenities include air conditioning, soundproof walls, a minibar, a safe deposit box, and a flat-screen TV. Some rooms feature a balcony, a tea and coffee maker, and heated floors.
Dining Options
Guests can start their day with a continental breakfast served from 07:00 to 10:00 at Palazzo Firenze. The breakfast includes Neapolitan desserts, savory dishes, juices, jams, and cereals. The rooftop bar offers cocktails and drinks with views of Naples.
Leisure & Pool
The hotel has a rooftop terrace with sun beds and a seasonal swimming pool, open during summer months at no extra cost. The bar area serves cocktails and drinks in an elegant setting.
Location & Transport
Palazzo Firenze is a 5-minute walk from Garibaldi Square and Napoli Central Station, providing easy access to Pompeii and the Sorrento Coast. The hotel is 5 km from Naples International Airport. Nearby attractions include Spaccanapoli, Via San Gregorio Armeno, and Naples Cathedral, all within 1-2 km.
Services & Excursions
The 24-hour front desk provides room service and excursion advice for visits to Vesuvius, Herculaneum, Capri, Ischia, Procida, and the Amalfi Coast. Free Wi-Fi is available throughout the property. Paid parking and lifts are on-site.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Poolside snack bar
- Snack bar
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Solarium
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a great stay at the hotel. The rooms were very good for rest and replenishment, clean, and tastefully decorated. The price for a 'quadruple room' was on the higher side at 318 EUR, but the rooms were clean and spacious. The service was excellent, with very helpful and extremely nice staff. The location, very close to Garibaldi station, was convenient and peaceful, away from the bustle. The dining experience was good with a nice choice of food and drinks. Overall, a comfortable and friendly hotel with a few minor drawbacks.
My stay at the hotel was a mix of positives and negatives. The rooms, although of average size, were clean and tastefully decorated. However, the amenities provided were mediocre, and there were only 2 shower towels available. The service was lacking, with staff not showing proper customer service skills and even leading us to the wrong place. The location had its advantages being close to the train station, but the area seemed a bit sketchy. The dining experience was basic and lacked variety, especially with the same breakfast every morning. Despite these drawbacks, the hotel was decent for the price paid.
The hotel offers clean and spacious rooms, ideal for rest and replenishment, but cleanliness is an issue. The service is accommodating and friendly, even with a language barrier. The location is not comfortable at night and seems unsafe. The dining options are limited but of high quality. Overall, a decent choice with some drawbacks.
The hotel offers spacious, comfortable, and very clean rooms but with only 2 shower towels, which is a bit limiting. The service, although polite, lacks customer service skills, and the location, while convenient to the train station, is in a sketchy area. The dining experience could use improvements. Overall, it's a decent hotel with some drawbacks.
The hotel is a great choice for a comfortable and peaceful stay. The service is top-notch, with extremely helpful and nice staff. The location is convenient, close to the station yet peaceful. Overall, a good value for money stay with pleasant amenities.
The hotel offers a comfortable stay with clean and spacious rooms, great service, and a convenient location near the main station. However, the dining experience could be improved with more variety in breakfast options. The hotel provides good value for money overall.
